
Which is Better – Hire a
Salesperson or Invest in a Sales Assistant?
By Steve Martinez
What does it cost to hire a good salesperson? Many companies spend
about one fourth the annual salary of a salesperson on job placement.
They spend another fourth on sales training before the salesperson
becomes effective and efficient. Most of these costs are hidden costs
which the business doesn’t take into consideration. If this is true,
then half the annual salary of a new salesperson is spent before the
salesperson makes their first sales appointment for the company. If the
salesperson takes six months ramping up to speed and then decides to
leave, the company investment is completely lost.
The hidden costs of hiring a salesperson are found in the time spent
during the job placement and interview process, management time, sales
training, advertising costs and all the resource time invested. These
costs are real dollars associated with lost time. You must account for
the time spent by the company. Consider the time anyone who worked with
your salesperson, particularly when they could have been more effective
in other areas of your business.
The Sales Assistant Investment Advantage
A sales assistant is completely different than the investment of a
salesperson. A sales assistant is more reliable, less expensive and more
predictable. The personality traits of a sales assistant are also much
different from a salesperson. You won’t be dealing with a maverick
personality requiring constant attention. Instead, your assistant comes
with strong organizational skills, which will follow a strict sales
program. You will want this assistant to always be there whenever you
need them. The assistant typically doesn’t ask for higher pay,
incentives or take vacations. Assistants are often the first to get
started, the last to leave and don’t mind working overtime.
Perhaps you recognize the assistant is an automated sales program on
your computer. Your right, many companies invest in a sales system such
as ACT, Outlook, Goldmine and other contact management programs that
meet the sales assistant’s advantage. The challenge is to automate these
systems with your sales action plans. Many of these programs have the
potential to become your sales assistant and the investment is much
easier and far more reliable than a salesperson.
Taking the First Step Towards a Sales Assistant
Your first step toward using your sales assistant is to evaluate your
sales program and define the actions you can automate with your contact
management system. Many of these programs have events you can customize
and reduce your sales cycle through automation with a sales assistant –
your computer.
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Steve Martinez President of Selling Magic 9319 Robinson Lane Corona, CA 92883 (951) 277-0080
www.sellingmagic.com
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