
How to Manage Sales By the Numbers
By: Steve Martinez
I
hated math in high school, which explains why I struggled through
Algebra One two times and finally passed it my senior year. I hadn’t
expected math to become a major influence in my life. I didn’t care how
many apples Johnny had to have if he needed to eat one, three time a day
over 14 days. I didn’t like apples that much. I didn’t get it then, but
I love numbers today and I like apples too.
How Much Will Johnny Sell?
If you ask me how much Johnny will sell this month, well, this is an
equation I can get into. If we run the numbers, we can pretty accurately
determine where Johnny will end up this month, quarter and year. As the
numbers and ratios change so will the final results. This can be
exciting, when we are interested in growing our business through sales
activities.
The problem associated with calculating sales numbers is that many
salespeople and sales managers don’t keep track of the vital numbers to
make the analysis. The numbers are an important indicator of success and
failure. The numbers aren’t that difficult to track but many people are
afraid of what the numbers will reveal. There is a dark side to numbers
when used to point out only the negatives.
Let’s go back to the old early algebra scenarios. We ask Johnny how
many sales contacts it will take him to reach 50,000 dollars in sales
this month. We could calculate this out, if we knew how many contacts it
takes Johnny to get an appointment. This will lead us to his average
sale. If we know what these numbers are and apply them to the sales
formula, we have our answer.
Improving Success Through Ratios
The great thing about numbers and ratios is they can tell us where
Johnny needs help and support. We wouldn’t normally have this unless we
have Johnny’s contact numbers to calculate his success ratios. If it
takes Johnny 30 telephone contacts to get one appointment, the numbers
tell us that Johnny is at a very low 30-1 ratio. If this was his
baseball batting average, we wouldn’t want him on our team. Johnny would
be in a terrible slump and in serious trouble. Now we can look at
several things, his telephone script, and the quality and type of the
contacts on his telephone list. Perhaps the timing of his telephone
calls and the tone and rhythm of his voice needs work too.
The good news is that Johnny only needs a few hits to improve his
ratios. All of a sudden Johnny is looking pretty good. It usually
doesn’t take much to make this transformation. If we don’t have the
numbers, we won’t know where we are and what our ratios can tell you.
What Is A Good Ratio For YOU?
Keeping track of your sales and contact numbers is an easy thing for
some people and difficult for others. Those that know them have an
advantage. ACT! is a great tabulator for this. If you examine your
numbers and ratios, they will tell you where you need improvement and
where you are awesome.
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Steve Martinez President of Selling Magic 9319 Robinson Lane Corona, CA 92883 (951) 277-0080
www.sellingmagic.com
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