Sales Management can learn by example from Henry Ford.
Almost a hundred years ago Henry Ford revolutionized an
industry. This allowed the Ford Motor Company to gain
market share that remains strong today. Although Henry
Ford didn’t invent the automobile, he did create the
assembly line. The assembly line concept continues to
thrive today. With today’s computer and software
technology, sales management can do similar things in
sales. The basic concepts and principles are the same.
If you adopt these ideas you can increase market share
in your industry.
Sales Management Must Start With
a Proven Sales Process
At the Ford assembly line, there is a sequence of
automobile parts that must be assembled in a specific
order to complete a car. This is similar to the sales
process. The sale team must follow the sales process in
a specific order to complete a sale. If sales management
doesn’t have a proven sales process, how can they expect
to increase their sales production? They can’t!
Therefore, the first step in automating sales is
creating or mapping the sales process.
One of the challenges sales management has is making
salespeople follow a sales process. As with any system,
salespeople must learn to do everything that needs to be
done and when it needs to be done. Fortunately, computer
technology and contact management software can help
solve many of these challenges. When done correctly,
salespeople will adapt to an automated (computer)
assistant that performs their routine tasks.
Automating Routine Sales Tasks
Automating routine sales tasks will eliminate wasted
sales time and allow for more belly to belly sales time.
For many salespeople, even the simple and routine task
of writing a sales letter is difficult. When we can
automate these routine tasks, a salesperson can be in
front of more customers and prospects. When salespeople
make more contacts, the sales team can dramatically
improve sales.
There are countless sales tools a business can adopt
in the realm of sales and marketing automation. Some of
them work and others won’t. If you search for a sales
automation solution, be sure it follows a proven sales
process. Mapping the events of the sales process isn’t
easy. However, the benefits of having an automated sales
process management system are enormous.